What is MySubTracker?

MySubTracker is an automated platform for managing W9s, insurance certificates, and contractor compliance documents in one secure place.

Do contractors need an account?

No. Contractors receive a secure one-time use link to upload documents directly without creating an account.

Yes. All documents are encrypted at rest and in transit, hosted on AWS with enterprise-grade security standards.

Security you can rely on

Name: MySubTracker
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Author: MySubTracker

Contractor documents contain sensitive financial and personal information. We take the responsibility of protecting that data seriously.

How we protect your data

Encryption at Rest

All documents and data stored in MySubTracker are encrypted at rest using AES-256 encryption — the same standard used by banks and government agencies.

Encrypted in Transit

All data transferred to and from MySubTracker — including document uploads and downloads — is encrypted using TLS 1.3.

Enterprise-Grade Infrastructure

MySubTracker is hosted on certified cloud infrastructure in the US region with physical and network security compliance certifications and automatic backups.

Role-Based Access Control

Control exactly who on your team can view, upload, or manage contractor documents. Access is granted on a per-role basis and is auditable.

Secure Document Uploads

Contractor upload links are time-limited and single-use. Documents are uploaded directly to encrypted storage — they never touch an unprotected server.

Audit Logs

Every action in MySubTracker — document uploads, downloads, access, and changes — is logged with a timestamp and user identity for compliance reviews.

Our data practices

We don't sell your data

Your contractor data and documents are yours. We never sell, share, or monetize your data with third parties.

Minimal data collection

We only collect the information needed to operate the service — contractor contact details, documents, and usage data for improving the product.

Data retention

You control your data. You can delete contractors, documents, or your entire account at any time. Deleted data is purged from our systems.

Backup and recovery

Your data is backed up automatically. In the event of a system issue, we maintain recovery procedures to restore service quickly.

Questions about security?

If you have specific security requirements or questions — including Enterprise security reviews — we're happy to discuss them.

Legal documents

For full details on how we handle your data and our terms of service: